Shipping policy

At KVLR Paddles LLC, we strive to provide our customers with a seamless and efficient shipping experience. We understand the importance of receiving your pickleball paddles in a timely manner, and we are committed to delivering your order as quickly as possible.

Processing Time

Once you place an order with us, our team works diligently to process and prepare your items for shipping. Our processing time typically takes 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer, but we always strive to get your order ready as quickly as possible.

Shipping Methods

We offer various shipping methods to cater to your specific needs. When you proceed to checkout, you will have the option to select your preferred shipping method. The available options may include standard shipping, expedited shipping, or express shipping. The estimated delivery time and cost will be displayed for each shipping method, allowing you to choose the one that best suits your requirements.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of your order, as well as the destination address. To provide you with the most accurate shipping cost, please ensure that you enter the correct shipping address during checkout. The shipping cost will be calculated and displayed before you finalize your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the expected delivery date. You can easily track your order by entering the tracking number on our website or the carrier's website.

International Shipping

We offer international shipping to select countries. If you are located outside of the United States, please check the available shipping options during checkout. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost.

Shipping Restrictions

While we strive to provide shipping services to as many customers as possible, there may be certain restrictions on shipping certain items to specific locations. These restrictions may be imposed by local regulations or carrier policies. If we are unable to ship your order to your desired location, we will notify you promptly and provide alternative solutions if available.

Customer Support

If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure that your order arrives safely and on time. You can reach us by phone at 941-210-9874 or by email at info@kvlrpaddles.com.